Payment and Shipping
1. Payment methods
All payments are secured and processed exclusively via Stripe. Accepted methods include:
- Credit and debit cards: VISA, Mastercard, American Express
- TWINT
- Apple Pay and Google Pay
- Klarna (invoice payable within 30 days)
2. Shipping fees
Shipping costs are calculated based on the destination, the number of cards or the basket weight:
Orders ≤ 10 cards
- Standard letter: 2.00 CHF
- Tracked letter: 5.00 CHF
- Customer chooses the option during checkout.
Orders > 10 cards
- PostPac Economy: 8.00 CHF (parcel shipment)
Free shipping
Shipping is free for any order whose total amount (excluding shipping) reaches or exceeds 75.00 CHF.
3. Packaging
All cards are delivered in a protective sleeve. Cards worth over CHF 2.00 are also placed in a toploader. Shipments are always made in padded envelopes for optimal protection.
Sleeve
Toploader
Padded envelope
If you have suggestions to improve packaging, feel free to let us know!
4. Delivery times
- Standard and tracked letter: 1 to 3 working days
- PostPac Economy: 2 to 5 working days
Times are provided as an indication and may vary depending on Swiss Post conditions and, for France, customs services and La Poste française.
In case of holidays or extended absence, orders will be processed upon our return. If so, a message will be displayed on the shop.
5. Delivery tracking
A tracking number is available for tracked letters, PostPac Economy parcels (Switzerland), as well as for "Small goods with tracking", "registered" options and PostPac International to France. Standard letters or untracked small goods have no tracking.
Shipping to France
We also ship to France via Swiss Post. Parcels are handed over to La Poste française at the border and delivered through their network.
Available shipping options
- Small goods (≤100 g): 4.50 CHF - no tracking
- Small goods with tracking (≤100 g): 9.50 CHF - Track & Trace, up to 50 CHF coverage
- Small goods registered (≤100 g): 11.30 CHF - signature on delivery, up to 150 CHF coverage (offered for orders > 100 CHF)
- Heavier small goods (up to 1 kg): rate calculated based on weight (9.50 to 25.50 CHF)
- PostPac International: 36.00 CHF - for sealed products (Display, ETB, Booster box) or carts > 1 kg
Free shipping to France
Shipping to France is free for orders over 150 CHF.
6. Service areas
Delivery is available within Switzerland and France. We are working on opening shipments to other European countries soon.
